LazyBar Terms and Conditions

These terms and conditions constitute a legally binding agreement between you and Terdersoft B.V., the company that operates LazyBar Casino and its sportsbook vertical under a Curaçao gaming licence issued in 2024. By creating an account or using any part of the service, you accept these terms in full. The agreement governs account registration and eligibility, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. If you do not accept these terms, you must not use the service.

About us and licensing

LazyBar is operated by Terdersoft B.V., a company registered and operating under the regulations of Curaçao. The company’s registration number and registered address are not publicly disclosed; the applicable licence details and a validation link are displayed in the site footer. Terdersoft B.V. holds a single multi-product Curaçao gaming licence covering both the casino and sportsbook verticals. The same entity operates the sister brands BetAlice Casino, Funbet Casino, and Roman Casino, each of which is a separate product governed by its own terms.

Account registration and eligibility

You must be at least 18 years of age, or the higher minimum age required by your jurisdiction, to register an account. Residents of the following jurisdictions are prohibited from registering or playing: the United States, the United Kingdom, France and French overseas territories, the Netherlands, Israel, Lithuania, the Dutch West Indies, Curaçao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine, North Korea, Iran, and all jurisdictions on the current FATF blacklist and greylist as listed in our Licensing section. Only one account is permitted per person, household address, email address, IP address, phone number, and payment instrument. You must provide accurate and complete registration information and update it promptly if it changes. Identity verification is required before the first withdrawal and may be repeated at any time; failure to provide requested documents within 15 days constitutes a breach of these terms. We reserve the right to refuse, suspend, or close any account that breaches these conditions, and to confiscate funds where prohibited payment instruments or false registration data have been used.

Deposits and withdrawals

We accept deposits via Visa, Mastercard, a range of e-wallets including Skrill, Neteller, MiFinity, Jeton, eZeeWallet, AstroPay, and Revolut, bank transfer, Sofort, Apple Pay, Google Pay, Binance Pay, and cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Tether, Ripple, and Dogecoin. The minimum deposit is 20 EUR or equivalent for most methods; per-currency minimums for cryptocurrency deposits are displayed on the deposit page, and deposits sent below that minimum cannot be processed or returned. Only payment instruments personally and solely owned by you may be used; shared, business, or family accounts are prohibited. The minimum withdrawal is 50 EUR or equivalent, and all deposited funds must be wagered at least three times before a withdrawal can be requested. Withdrawal processing on our side takes up to 72 hours, after which the delivery time of your chosen payment method applies. Withdrawal caps are 2,000 EUR per day, 5,000 EUR per week, and 15,000 EUR per month, with higher limits available at higher loyalty ranks as shown in the cashier; wins above 10,000 EUR may be paid in monthly instalments of up to 10,000 EUR until settled. Withdrawals are returned to the method used for the deposit where possible, and full account verification must be completed before any withdrawal is processed.

Bonuses and promotions

Each promotion is subject to its own specific terms, which are published on the relevant promotion page. Unless a promotion states otherwise, the default wagering requirement is 40 times the bonus amount, and the maximum bet permitted while a bonus is active is 5 EUR (or 10 CAD, 50 NOK, or 5 CHF). Bonuses are sticky: your real-money balance is wagered first, and the bonus is forfeited if the bonus balance reaches zero before wagering is complete. The maximum amount you may withdraw from bonus winnings is ten times the bonus amount unless the specific promotion states a different cap; free spin winnings from loyalty or sign-up free spins carry a separate cashout cap of 50 EUR or equivalent. Bonus validity is 14 days from receipt unless stated otherwise; any bonus balance and associated winnings remaining at expiry are forfeited. Game contribution towards wagering varies: slots contribute 100%, Buy Feature games 50%, Live Roulette and Blackjack 10%, Instant Win games 5%, and Table Games, Scratch, and Live Casino games 0%. Only one bonus may be active at a time, and bonuses may not be combined. We reserve the right to void bonuses and any associated winnings, and to close accounts, where we determine that bonus abuse, fraudulent play, or advantage play has occurred.

Responsible gambling

You may set deposit limits, loss limits, time-out periods, and self-exclusion on your account. A self-exclusion request results in immediate account closure. Deposit limits cannot be applied to cryptocurrency deposits. Full details of available tools and how to activate them are set out on our Responsible Gambling page. No prize or bonus is awarded to an account that is in a cooling-off period at the time of winning.

Dispute resolution

If you have a complaint, contact our support team in the first instance via live chat or at [email protected] , available 24 hours a day, seven days a week. If your complaint is not resolved at first contact, you may request escalation to a senior member of our team. We acknowledge escalated complaints within 7 days and provide a final response within 30 days of receipt. If a complaint remains unresolved after our internal process is exhausted, it may be referred to the Curaçao licensing regulator or to the independent dispute resolution body identified on our Dispute Resolution page. Server logs and our internal records constitute the final authority in determining the outcome of any disputed transaction or game round.

Changes to terms

We may update these terms at any time, and updated terms take effect no sooner than 14 days after notice is published on the site or sent to your registered email address. Continued use of the service after the effective date of any update constitutes your acceptance of the revised terms. If you do not accept an update, you must close your account before the effective date.