LazyBar Responsible Gambling

Gambling is entertainment. LazyBar operates under a Curaçao gaming licence issued to Terdersoft B.V., and that licence requires us to maintain tools that let you control how you play. This page sets out those tools, the signs that gambling may have stopped being enjoyable, and the external organisations that offer free, confidential help.

Our commitment

LazyBar holds a Curaçao gaming licence covering both our casino and sportsbook verticals. All accounts are subject to an 18+ minimum age requirement, and we may request proof of age at any point. Self-exclusion is available to any player, and a request results in immediate account closure.

Tools available

Several controls are available directly on your account. You can set a loss limit at any time through your account settings. If you want to stop playing for a period, you can request self-exclusion, which closes your account immediately. Account closure requests are handled by our support team at [email protected] .

A few things to note about specific tools:

• Loss limits: you can set a loss limit on your account at any time
• Deposit limits: available for most payment methods; note that deposit limits cannot be applied to cryptocurrency deposits
• Self-exclusion: requesting self-exclusion closes your account immediately; we take reasonable steps to prevent new accounts being opened, though preventing that entirely remains your responsibility
• Bonus cancellation: you can cancel any active bonus at any time without wagering it and without losing your own funds
• Cooling-off: if you are in a cooling-off period at the time of a win, no prize is awarded for that round

If you are unsure which option fits your situation, our support team can walk you through each one.

Signs to watch for

Some patterns suggest gambling has moved outside its intended purpose. None of these is a diagnosis, just a list of things people sometimes notice.

• Chasing losses by placing further bets to recover money already lost
• Spending more time or money gambling than you planned
• Gambling affecting time with family, friends, or work
• Borrowing money or selling possessions to fund gambling
• Feeling irritable or restless when you are not playing
• Concealing how much time or money you spend gambling

Where to get help

Free support is available from several organisations operating in the UK and internationally.

• GamCare: www.gamcare.org.uk , helpline 0808 8020 133
• BeGambleAware: www.begambleaware.org , helpline 0808 8020 133
• Gamblers Anonymous: www.gamblersanonymous.org.uk
• GamStop: www.gamstop.co.uk (free self-exclusion scheme covering UK-licensed sites)

All of these services are confidential and free to use.

Contact us

To request self-exclusion or ask about any of the tools listed above, contact our support team by email at [email protected] or through the live chat widget available on every page of the site. A self-exclusion request results in immediate account closure. Live chat and email support are available 24 hours a day, seven days a week.